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As many of you will be aware, Student Services has undergone a transformation over the summer, both structurally and in terms of personnel. This is a brief update on the Pastoral changes within the school and how these are aimed at helping every child reach their full potential (and beyond!).

Behaviour and Rewards

At Poltair School we are committed to rewarding students who always put their maximum effort into their learning. These students will be rewarded by their tutors on a fortnightly basis and also by teaching staff in lessons. These rewards come in the form of Vivo miles, a virtual currency that can be spent on items in an online shop.

Occasionally, some students fall below the expectations of the school and it is appropriate that sanctions are put in place, to ensure that this does not affect the learning and enjoyment of others around them. Most of you will be familiar with the schools consequence system (C1-C6). This is a sequence of sanctions which aim to address poor standards of behaviour. Student detentions form part of this system and there are a couple of changes to these which I would like to draw your attention to:

  • Students in detentions will now have to complete a written exercise which makes them think about their actions and address their future conduct. This will then be shared with their tutor who might contact parents/carers if there is a pattern forming.
  • Students who are put into Internal Exclusion (C5) will need to take note of the new times. This will now run from 8:35am - 4:20pm.
  • Before a child returns to lessons from a C5, their parents/carers must attend a reintegration meeting with a senior member of staff. Actions and targets will be agreed to move forward in a positive way.


Good attendance at school is essential if students are to make the most of the learning opportunities provided for them. At Poltair School we believe that regular and punctual attendance creates the best foundation for a child's success in the future. We offer the opportunities for children to acquire the skills and qualifications they need to move on to the next stage in their lives. However, this can only be achieved by attending and engaging fully at school. We know from experience that when students miss school regularly they fall behind in their school work, lose contact with school friends and become increasingly anxious about returning to school.

So what is Good Attendance?

The national average for attendance at school is 95%. We expect at least this from every student!

Attendance Grid
Attendance School Year Days Absent Missed lessons
100% 0 0
97% 6 24
95% 9 36
90% 19 76
85% 28 112
80% 38 152
75% 48 192
70% 57 228
65% 66 + 264+

It is worth noting the impact that absence can have on a child's school life. For each day missed a student will miss 4 lessons. The chart indicates the impact of poor attendance over one academic year.

Three attendance facts to think about!

  1. Government research shows a student with below 90% attendance would have a 27% chance of achieving 5A*-C grades in GCSE.
  2. The same research shows 95% attendance would have a 73% chance of achieving 5A*-C grades at GCSE.
  3. The Department for Education and Skills suggest that 17 days missed from school in a year equates to one GCSE grade.

House Managers

The House Managers are new posts created to support the four Heads of House. Each House Manager is directly linked to a House. Your child's tutor is the first point of contact within school for any concerns or questions. The House Managers are there to assist with other concerns or issues that might be having a direct impact on learn-ing. They monitor uniform, check student reports, mentor and support any pupils who are having difficulties. The front part of the Student Services building is our 'House Hub' and within this area students can find their Head of House or House Manager.

Miss Owens

Head Of Trenance House

Mr Norris

House Manager

Mr Adams

Acting Head Of Treverbyn House

Mrs Harvey

House Manager

Mr Foster

Head Of Tewington House

Mrs Wingrave

House Manager

Miss Sullivan

Head Of Tregrehan House

Mr Robins

House Manager


Another exciting new post this year is our full time school counsellor. Many students will know Mrs Hearn from doing some work on this last year, but we have managed to secure this as a full time position. Mrs Hearn is a qualified 'person centred' counsellor who is very passionate about her role working with the young people at Poltair to help them reach their full potential, both academically and emotionally.

What Is Counselling?

Counselling is the opportunity to talk to someone who can listen to you in a confidential, non-judgmental safe environment.

There may be times in your school life when you feel you need to talk to somebody about things which may be worrying you, such as problems at school, at home, with friends or family, or times when you are just not feeling yourself. Counselling at Poltair offers you a safe, confidential place to talk about your life and anything that may be confusing, painful or uncomfortable.

Some issues that pupils may come to counselling for

  • Low self esteem
  • Depression
  • Self-harm
  • Bullying
  • Anxiety
  • Anger
  • Bereavement
  • Eating disorders
  • Abuse

How Can Counselling Help?

Counselling can help individuals to talk about their experiences and make sense of them. It is a way of allowing you to express your difficult feelings and manage them in a helpful way.

What Will A Counselling Session Be Like?

A counselling session is based around the student, a safe environment is created so that the opportunity is there for them to express themselves, and this may be through talking, art work or other creative methods. To access the counselling service within school, please speak to your Tutor, Head of House or House Manager.

Educational Welfare Officer (EWO)

Emma Evans is the Education Welfare and Engagement Officer here at Poltair School. She joined Poltair last year in February, and is based in the 'Plus 1' team in Student Services. This means that Emma works both in and out of the school; with parents, services that support families, and other schools in Cornwall.

Her role is essential when students struggle to engage with their learning every day. It might be that there are worries at home, or issues in school that need her support. The overall aim is to make sure all students are attending for at least 95% of the academic year. Less than 95% show a significant reduction in any young person reaching their full academic potential, and will impact on getting into college, getting the right apprenticeship or Sixth Form College.

Family Support Worker (FSW)

Another addition to the range of support services available at Poltair School is the role of Family Support Worker. Rebecca Stoneman has recently joined the staff and her role forms part of the varied support offered through Student Services. Rebecca is very excited to be part of the wider services available to parents, carers and young people at Poltair.

The service is confidential and offers support, guidance and a listening ear to parents. Areas of support can include; parental or family concerns, help with school attendance and lateness, child and parent relationships, bullying or behaviour management, to name a few. There will also be some 'signposting' to services that are available to support families during difficult times.

As part of the Family Support Service we will be holding a drop-in session at the school where parents and carers can come along to discuss any issues they may need support with. The dates and times will be published on the school website.

Access to the Family Support Service can be through internal referrals, however parents and carers are encouraged to contact me directly, through main reception, if they have any concerns or would like an informal chat.

"I am looking forward to working with the young people and families at Poltair." Rebecca Stoneman, Family Support Worker.

Mr Sam Harrison
Assistant Headteacher



Free Software For Children

Following our upgrade to Office 365 we can now offer all students free licenses to use the latest version of Microsoft Office at home, this includes Microsoft Office on a Mac, and also Microsoft Office on Android or iOS.

Office 365 At Poltair

Click the link above to download your copy now!